Reset Android work profile and Device Owner passcodes From the list of devices you manage, select a device, and choose Reset passcode.Select Devices, and then select All devices.Sign in to the Microsoft Endpoint Manager admin center with any of the following roles: Azure Active Directory Global Admin, Azure Active Directory Intune Service Admin (also known as Intune Administrator), Helpdesk Operator, or Role Administrator.This action prompts a passcode reset and creates a new, temporary passcode for the work profile only. To create a new work profile passcode, use the Reset Passcode action. Supported platforms for Android enterprise work profile passcode reset PlatformĪndroid enterprise devices enrolled with a work profile and running version 8.0 and laterĪndroid enterprise corporate-owned devices with a work profileĪndroid enterprise devices enrolled with a work profile and running version 7.x and earlierĪndroid devices running version 7.x and earlier This restriction is because Google removed support for resetting an Android 7 device's passcode/password from within a Device Administrator granted app and applies to all MDM vendors. IOS/iPadOS devices enrolled with User EnrollmentĪndroid Enterprise personally-owned/corporate-owned devices enrolled with a work profileįor Android devices, device level passcode reset is only supported on devices running 6.x or earlier, or on Android enterprise devices running in Kiosk mode.
Supported platforms for device level passcode reset PlatformĪndroid devices on version 6.x or earlierĪndroid Enterprise devices enrolled as Device Owner A work profile passcode reset resets the passcode only for the user's work profile on Android enterprise devices. A device level passcode reset resets the passcode for the entire device. It's important to note this distinction as requirements for each can vary. This document discusses both device level passcode reset and work profile passcode reset on Android enterprise (formerly called Android for Work, or AfW) devices.
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